From first step to routine work
You build a workflow on the canvas of the editor. You choose the trigger, add steps and place a condition where the path splits. A step can be a screening, an action or procedure for the client, an email or notification to your team, a review or assigning a user. Once you set the workflow to active, it runs by itself.
Every new firm starts with an active workflow per risk level for periodic screening. With the trigger case file created and the procedure step, onboarding also starts by itself, also for a case file from the CRM connection or the API.
Workflows and the Wwft
Workflows support Article 3(2)(d) Wwft, ongoing monitoring of the business relationship. A scheduled re-screening or an action after a change carries out your policy at a fixed moment, even when nobody thinks of it.
The Wwft asks for the outcome. How you get there and what a workflow does is up to you.
Frequently asked questions
Can't find your question? Get in touch. Response within one business day.